Privacy Policy

Effective date: 17.04.2025

Robins & Stone (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.robinsandstone.co.uk.

1. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information – such as your name, email address, and phone number, if you fill out our contact form or email us directly.
  • Technical Data – including your IP address, browser type, device type, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries
  • Provide quotes or information about our services
  • Improve and maintain our website
  • Comply with legal obligations

We do not sell, rent or trade your personal information.

3. Cookies

Our website uses cookies to help us understand how visitors interact with our site and to improve user experience.

You can control or disable cookies through your browser settings.

4. Who We Share Your Data With

We may share your data with:

  • Trusted service providers (e.g. website hosting, analytics)
  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in compliance with UK data protection laws.

5. How We Protect Your Data

We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent (if applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary to fulfill the purposes for which we collected it, including any legal or accounting requirements.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact:

Robins & Stone
Email: brett@robinsandstone.co.uk
Phone: 07725998596
Website: www.robinsandstone.co.uk